Privacy Policy for Mdeal

1. Information We Collect

We collect personal information from you when you use our platform to compare medical insurance plans, register for an account, or contact us for support. The types of information we may collect include:

• •Personal Information: Name, contact details (email, phone number), date of birth, gender, and address.
• •Insurance Preferences: Information about your preferred insurance plans, coverage types, or providers.
• •Financial Information: Data related to payment methods, such as credit/debit card details (only for the purpose of processing payments).
• •Device Information: Details about the devices you use to access our platform, including IP address, browser type, device type, and operating system.
• •Usage Data: Information about how you interact with our website, such as browsing activity, pages viewed, and time spent on the site.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• •To Provide Our Services: To compare and present insurance plans that meet your preferences, and to facilitate transactions, if applicable.
• •Customer Support: To respond to your inquiries, provide customer support, and help resolve any issues you may encounter.
• •Improvement of Our Services: To analyze usage patterns and improve the functionality and content of our platform.
• •Marketing and Communication: To send you promotional offers, updates, newsletters, or other information related to insurance products that may interest you. You can opt out of these communications at any time.
• •Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes, including preventing fraud or illegal activities.

3. How We Protect Your Information

We employ a variety of security measures to protect your personal data, including:

• •Encryption: Sensitive data, such as payment information, is encrypted using secure encryption methods.
• •Access Control: We limit access to your personal data to authorized personnel only, and ensure that they are trained in privacy and security practices.
• •Regular Audits: We regularly audit our systems and processes to ensure the highest standards of security and compliance.

4. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

• •With Insurance Providers: To provide you with the best insurance options, we may share your information with insurance companies or partners that offer relevant insurance products.
• •Service Providers: We may share information with third-party vendors that assist with our platform's operations, such as payment processors or email service providers. These providers are required to protect your data and only use it for the purposes specified by us.
• •Legal Compliance: If required by law, regulation, or legal process, we may disclose your personal information to authorities or other entities.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• •Access and Update: You can request access to the personal information we have about you and request corrections or updates.
• •Opt-Out of Marketing: You can opt out of receiving marketing emails or other communications by following the unsubscribe instructions in the emails we send.
• •Data Deletion: You may request the deletion of your personal data, subject to any legal or contractual obligations that may require us to retain certain information.
• •Withdraw Consent: You may withdraw your consent for the collection and use of your personal data at any time, but this may affect your ability to use certain services on our platform.

6. Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites or services. These third parties have their own privacy policies, and we are not responsible for their practices or the content of those websites. We encourage you to review the privacy policies of any third-party sites before providing any personal information.

8. International Data Transfers

As Mdeal operates within Malaysia, we do not transfer your personal information outside of Malaysia unless required for certain services, such as international payment processing. In such cases, we will ensure that your data is transferred securely in accordance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to periodically review this policy to stay informed about how we protect your personal information.